Outlook webmail settings icon for email authorization setup

DM and email are not interchangeable. In our DAMI outreach workflow, DMs are useful for lightweight creator contact, while email works better when the campaign needs a fuller product brief, sample policy, or formal collaboration explanation.

Best forTeams choosing the right outreach channel for each creator segment.
DM principleKeep daily volume controlled and track message history.
Email principlePrepare mailbox settings, sender identity, and message quality before sending.

When we use batch DMs

We use batch DMs when the creator already fits the campaign and the message can be short. DAMI supports DM task conditions, creator selection, and sending modes that help filter blacklists and previous DM history.

  • Use DMs for concise collaboration openings.
  • Keep the message specific to the product and creator context.
  • Review replies and avoid repeating the same pitch too often.

When we use mass email

Outlook settings for DAMI email outreach setup
If your team uses its own mailbox for creator email outreach, prepare the mailbox before creating email tasks.

Email is better when the creator needs more context: product details, commission terms, sample rules, brand background, or a structured brief. DAMI email tasks should be built from a clean creator segment and a message template that can be reviewed by the team.

What every outreach message should include

Reason for contact

Tell the creator why the product matches their content or audience.

Collaboration offer

Explain sample, commission, and expected content terms clearly.

Next step

Make it easy to reply, confirm interest, or ask for more information.

Tracking field

Record replies, sample stage, and follow-up owner after the send.

Follow up without sounding automated

Automation helps with consistency, but creators still respond to clear and relevant communication. We recommend spacing follow-ups, changing the message based on creator status, and stopping when a creator is not a fit.

FAQ

Should every creator receive both DM and email?

No. Choose the channel based on creator context, prior history, and how much information the campaign needs.

Can DAMI help filter previous message history?

Yes. DAMI DM and email workflows include modes that can account for blacklists and previous contact history.

Keep building with DAMI

We publish these guides to help TikTok Shop sellers run creator outreach with clearer steps, cleaner tracking, and fewer disconnected spreadsheets.

Read the DAMI tutorial

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